
General
Country
United Kingdom
City
London
Category
Department Store / Mass Merchant
Number of Stores
240
Trading Performance
Stock ID
Stock Exchange
Financial Year End
August
Alexa Site Popularity Ranking
5,367
Annual Revenue
Annual Online Revenue - 2016
£0.31 billion
Annual Revenue - 2016
£2.90 billion
Annual Revenue - 2015
£2.86 billion
Annual Revenue - 2014
£2.82 billion
Annual Revenue - 2013
£2.78 billion
Annual Reports
Annual Report - 2014
Annual Report - 2015
Annual Report - 2016
Merchandise
Level 1 Categories
Womens Clothing
Health / Beauty
Home
Furniture
Mens Clothing
Kids Clothing
Toys
Gifts
Electricals
Wedding
Channels
Number of International Stores
67
Countries with Stores
Armenia
Bahrain
Bulgaria
Cyprus
Egypt
Estonia
Iceland
Indonesia
Iran
Jordan
Kuwait
Latvia
Libya
Malaysia
Malta
Pakistan
Philippines
Qatar
Russia
Saudi Arabia
Turkey
United Arab Emirates
International Online
Languages
English
Apps
Mobile iOS App
✖
Mobile iOS App Appstore Rating
Mobile Android App
✖
Tablet iOS App
✖
Tablet Android App
✖
In Store
In Store Kiosk
✔
In Store Tablets for Assist Selling
✖
Performance
Alexa Average Load Time
3.36 seconds
Page Sizes
PLP Page Size - Mobile Web
1,200 Kb
PLP Page Size - Desktop
3,000 Kb
PDP Page Size - Mobile Web
1,700 Kb
PDP Page Size - Desktop
2,400 Kb
Home Page Size - Mobile Web
2,500 Kb
Home Page Size - Desktop
2,700 Kb
YSlow Scores
Home Page - Desktop ySlow Score
58
Home Page - Mobileweb ySlow Score
61
PLP - Desktop ySlow Score
55
PLP - Mobileweb ySlow Score
63
PDP - Desktop ySlow Score
54
PDP - Mobileweb ySlow Score
58
Google Page Insight Scores
Home Page - Desktop Google Page Insight Score
46
Home Page - Mobileweb Google Page Insight Score
58
PLP - Desktop Google Page Insight Score
49
PLP - Mobileweb Google Page Insight Score
60
PDP - Desktop Google Page Insight Score
51
PDP - Mobileweb Google Page Insight Score
60
Delivery & Collection
Same Day Delivery
✖
Next Day Delivery
✖
Nominated Day Delivery
✔
Store Collection
✔
3rd Party Collection Option
✖
International Delivery
Ship To Countries
Andorra
Anguilla
Antigua & Barbuda
Argentina
Aruba
Australia
Austria
Bahamas
Barbados
Belgium
Belize
Bermuda
Bolivia
Brazil
Canada
Cayman Islands
Chile
Colombia
Costa Rica
Cuba
Dominica
Dominican Republic
Ecuador
El Salvador
Falkland Islands
Finland
France
French Guiana
Germany
Gibraltar
Guadeloupe
Guatemala
Honduras
Ireland
Israel
Italy
Jamaica
Kenya
Liechtenstein
Luxembourg
Martinique
Mexico
Monaco
Netherlands
New Caledonia
New Zealand
Nicaragua
Norway
Panama
Paraquay
Peru
Portugal
Puerto Rico
San Marino
Singapore
South Africa
Spain
Sweden
Switzerland
United Kingdom
United States
Uruguay
Venezuela
Virgin Islands (British)
Technology
A/B & Multivariate Testing Platform
Behavioural Analytics Platform
Dynamic Media Platform
eCommerce Platform
Live Chat Platform
Product Ratings & Reviews Platform
Tag Management Platform
Mobile Website Design Type
m Dot Adaptive
User Interface
Search UI
Predictive Search Products
Predictive Search Categories
Uses Category Specific Filters
Search Synonyms
Alternative Search for Zero Results
Product Listing Page
Shows New In Products
On and Off Model Photos
Filter by Colour Swatch
Quick View
Sort By Best Selling
Sort By Price
Sort By Rating
Sort By Discount
Comments
Lazy loading of images when they come in to view was slow on iOS app.
Mobile app allows user to change the listing view from one or two product shown above the fold (i.e. visible on page without scrolling).
iOS app experience is clunky and jarring at times.
Product Detail Page
Deep Zoom
Texture Visible on Zoom
360 Views
Ratings and Reviews
Product FAQ
Customers Also Viewed / You May Also Like
Customer also Purchased
Displays What Product Goes With
Product Video
Product Cutout Imagery
On Model / Location Shots
Can Check Store Stock
Make Visible Which Sizes/Colours and Available
Wish List
Delivery Information Displayed
Fashion Style Advice
Comments
Some items are shot on white backgrounds though not strictly cut-outs.
Can view which stores range the product being viewed but not check stock.
Checkout
Guest Checkout
Express Checkout
One Click Checkout
Gift Message
Gift Wrap